Website privacy information: how this site handles data.
What this website does with your enquiry drafts, optional analytics and browser preferences.
Draft awaiting review before launch.
Enquiries
The contact form prepares an email draft in your browser. It does not send your entries to Ciny or a CRM. When you open the draft, your email application handles it. You decide whether to send it to hello@ciny.ai. Your email provider and Ciny's mailbox provider then process that correspondence.
Do not include passwords or sensitive personal information. Preparing a draft does not create a lead record or confirm receipt.
Optional analytics
When a PostHog project is configured, we ask before enabling page, tool and enquiry-action analytics. Declining does not affect the site. You can change your choice using Analytics preferences in the footer.
The integration sends recognised page paths and actions such as opening a case study, following a link to a free tool or preparing an email draft. On the free tools it also records that a tool was started, finished, copied, restarted or used to prepare or send an enquiry, and for the AI Search Readiness Scorecard the score band (needs work, getting there or strong). It never sends your answers, figures or anything you type. It removes URL queries and fragments, does not send form values, does not identify you by email, and disables session recordings, automatic interaction capture and person profiles. It uses an anonymous identifier held in memory, not an analytics cookie.
The service still receives network requests, which expose information such as an IP address to its infrastructure. Location enrichment is disabled. Browser Do Not Track and Global Privacy Control signals prevent analytics. No events are sent when the project is unconfigured.
Browser preferences
We store your analytics choice in local storage and your motion preference in session storage. The free tools save your answers and figures in local storage so you can return to them. Start again on the scorecard removes them, and Reset to example on the calculator replaces your figures with the examples. All of this stays in your browser. You can remove it using browser settings.
Questions and launch review
Email hello@ciny.ai about this website or information you have sent. Before direct CRM delivery or production analytics is activated, Ciny must confirm its legal operator details, provider region, retention periods and applicable rights process. This page describes the current implementation; those operational details have not yet been supplied.